Privacy Policy for Calyndra

Effective Date: January 1, 2025

Welcome to Calyndra. At Calyndra, we offer an assortment of essential AI-enabled home appliances encompassing robotic vacuum cleaners, intelligent air conditioning systems, automated pet water dispensers, and a diverse range of life-enhancing smart devices. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calyndra.club.

1. Information We Collect

We collect information that you provide directly, such as when you register for updates, submit inquiries, or use our customer contact form. This may include your name, email address, phone number, and details related to your device preferences.

We also automatically collect usage data when you interact with our site or connected devices, including device performance metrics, feature usage, and error reports. We may collect technical information from your browser or device, such as IP address, device type, operating system, and browsing patterns.

2. How We Use Your Information

Your information helps us provide, maintain, and improve our products and services. We use data to:

• Personalize device settings and recommendations
• Enhance user experience and troubleshoot technical issues
• Provide customer support and respond to inquiries
• Send you updates, newsletters, and promotional messages with your consent

3. Sharing and Disclosure

We do not sell or lease your personal information. We may share data with trusted service providers who perform services on our behalf, such as hosting, analytics, and customer support. All service providers are bound by confidentiality obligations and are prohibited from using your data for other purposes.

We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Calyndra, our users, or others.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand user preferences. Cookies are small data files placed on your device. You may disable cookies through your browser settings, but some features of the site may not function properly without them.

5. GDPR Compliance

If you are located in the European Economic Area, GDPR grants you certain rights regarding your personal data. You may have the right to:

• Access and obtain a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data under certain conditions
• Restrict or object to our processing of your data
• Receive a machine-readable copy of your data (data portability)

To exercise these rights, please contact us using the details below. We will respond within 30 days in accordance with GDPR requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Children's Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect information from children without parental consent. If we learn we have collected data from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will include the effective date at the top. We encourage you to review this page periodically.

9. Contact Information

If you have questions, requests, or concerns regarding this policy or our data practices, please reach out:

Calyndra
Esplanade des Particules 1, 1211 Geneva, Switzerland
Phone: +41766016164
Business ID: CHE-361.282.005

For inquiries or to exercise your GDPR rights, please visit our customer contact form.