Terms of Service

Effective Date: January 1, 2025

1. Overview

Welcome to Calyndra (calyndra.club), your trusted provider of AI-enabled home appliances and related services. This document outlines the terms and conditions for using our website and purchasing our goods, services, or informational products.

2. Contact Information

Calyndra
Esplanade des Particules 1, 1211 Geneva, Switzerland
Phone: +41766016164
Business ID: CHE-361.282.005
For assistance, visit Customer Support.

3. Categories

3.1 Goods

Includes all physical AI-enabled appliances such as robotic vacuum cleaners, intelligent air conditioning systems, and automated pet water dispensers.

3.2 Services

Installation, maintenance, and consulting services related to Calyndra appliances.

3.3 Informational Products

Digital guides, tutorials, and training materials designed to enhance user experience with Calyndra devices.

4. Refund and Cancellation Policy

4.1 Goods

Customers may request a refund within 30 days of delivery. Devices must be returned in original condition. Upon receipt and inspection, Calyndra will process a refund to the original payment method within 14 days and issue a return label if needed.

4.2 Services

Service appointments may be canceled or rescheduled free of charge up to 48 hours before the scheduled time. To request a change, contact Customer Support. Cancellations within 48 hours are not refundable due to technician allocation and scheduling arrangements. In such cases, Calyndra offers a credit note valid for future services within six months.

4.3 Informational Products

Due to the digital nature of informational products, all sales are final once the product is delivered or access is granted. No refunds or credits are available after purchase. Please review product descriptions carefully before ordering.

5. Modifications

Calyndra reserves the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use after modifications constitutes acceptance of the updated terms.

6. Governing Law

These terms are governed by the laws of Switzerland.